*The following is taken from the Verifone© PCCharge Payment Server user manual. Refer to the the user manual that is installed on your PC for any updates or revisions.

 

How to install PCCharge upgrade:

1) Click on the download link.

2) You will be prompted to validate your e-mail address. At the bottom of the page, enter in your e-mail address and click on Authenticate.

3) On the next page, a .zip file will be present, along with a red Download button.

4) Click on the red Download button, at this point you will be prompted to Open, or Save to Disk. Select Save to Disk and change the destination to Desktop.

5) After the file download is complete to the Desktop, it is important to settle any open batches currently in PCCharge.

6) Shut down PCCharge. Ensure the green dollar sign in the Windows System Tray (near the clock) is not present.

7) Double click My Computer --> Local Disk C: ---> Program Files

8) In Program Files, look for a folder named Active-Charge

9) Right click the Active-Charge folder. A menu will appear. Select Copy.

10) Go back to the Desktop, right click on the Desktop, select Paste from the menu. (Note: This should copy the Active-Charge folder to your Desktop).

11) After the folder is copied to the Desktop, right click on the .zip file that you just downloaded, and select Unzip.

12) When the file is unzipped, a file named Setup.exe will appear.

13) Double click on Setup.exe, and the PCCharge upgrade process will launch.

14) When the upgrade installation is complete, reboot the computer and launch PCCharge.

15) Attempt a test transaction and settlement (if applicable).

 

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