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Caller Id Modem

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Amigo Pos 7 supports a single caller id enabled modem per pos station or back office pc.

 

Modem Test

Complete the following steps to confirm that the modem is caller id enabled:

 

1. Navigate to Programs > Accessories > Communications > HyperTerminal

2. Click on the Hyperterminal shortcut

3. For name enter CALLER ID

4. Choose OK

5. From the Connect Using drop down box, pick your modem or the "direct to the Com port X" which your external modem is connected and Click OK

6. Choose OK on the Com Port Settings Screen

7. Enter ATZ followed by the ENTER key You should get an OK (If you do not receive an OK, check to see that your modem is not in use by another program and verify that you selected the correct modem/COM Port for your modem.)

8. Enter AT#CID=1 and click ENTER. The modem should respond with OK. If the modem does not respond with OK, try the following instead of AT#CID=1, one at a time until you receive an OK.

    AT%CCID=1

    AT+VCID=1

    AT#CC1

    AT*IC1

 

If all these fail you can check your modem documentation for additional codes that may work.  Your modem may not support caller id. If one of these additional codes does work you must enter the code in the software's Setup.

 

10. Place a call to your modem and hyperterminal should display the incoming call data as follows:

RING

RING

DATE = 0530

TIME = 0131

NMBR = 8777599827

NAME = AMIGO POS

 

 

Configuration

 

Amigo Pos is configured to recognize English modems by default. If the modem does not transmit the English phrases DATE, TIME, NMBR, and NAME, you must adjust the settings so that Amigo Pos can interpret the caller id data.

 


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